Contact Us
Order Status Tracking
To check the latest real-time status of your order, please create a visit to the official global package tracking platform: https://www.17track.net/en. This platform supports 2800+ carriers worldwide, ensuring you receive accurate and timely updates on your shipment’s journey.
Other Questions & Support
- FAQ Help Center: You may first browse our FAQ Help Center, where we’ve organized answers to common issues for quick reference. If you can’t find solutions, create a message directly through the contact form with detailed information about your question to help us respond more accurately.
- Email Support: For personalized assistance or complex matters, you can also create an email to reach us at support@zraivra.com.
- TEL:+1 510 751 0182
Service Guidelines
Our office hours are 9 am - 5 pm EST, and we strive to respond to most inquiries within a business day. If you don’t receive a reply within the specified time, please check your spam bin as our message may have been incorrectly filtered. Dear friend, please be patient—we are doing our best to get back to you as fast as possible! To avoid delaying our response time, please do not send multiple emails for the same inquiry.
We value your trust and support, and will go all out to create satisfactory solutions and deliver high-quality services for you!